Privacy Policy

This Privacy Policy explains how ReminderCall ("ReminderCall," "we," "us," or "our") may collect, use, disclose and protect information in connection with remindercallapp.com and our voice reminder services.

1. Information we may collect

• Contact information: name, email address and business contact details you provide.
• Voice-service information: phone numbers, scheduled reminder information, call status and related technical metadata necessary to provide the service.
• Account and security information: login identifiers, authentication records, IP addresses, device/browser information and security logs where applicable.
• Communications: information you provide when contacting us.
• Website information: basic technical information generated when you visit the site, such as browser type and server logs.

2. How we use information

• Provide, operate and maintain the service.
• Schedule and deliver requested voice reminders.
• Authenticate users and protect accounts and infrastructure.
• Monitor service reliability, security and abuse.
• Respond to support, privacy and business inquiries.
• Comply with applicable law and enforce our agreements.

3. Voice calls and recipient information

ReminderCall is designed to process phone numbers and reminder content on behalf of the business using the service. The business customer is responsible for ensuring it has an appropriate legal basis and any required consent or authorization to contact the recipient. Businesses should not upload or use information they are not authorized to process.

4. Service providers

We may use infrastructure and communications providers to operate the service. For voice delivery, this may include Vonage or other telecommunications/API providers selected by the operator. Providers may process information necessary to route and complete calls and maintain their services.

5. Sharing

We do not sell personal information as a business model. We may disclose information to service providers, professional advisers, legal authorities when required, or in connection with a business transaction such as a merger or acquisition, subject to applicable law.

6. Data retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to provide the service, maintain security, resolve disputes, comply with legal obligations, and enforce agreements. Actual retention periods may vary by data type and product configuration.

7. Security

We use reasonable administrative, technical and organizational measures intended to protect information. No internet-based service can guarantee absolute security.

8. Your choices and rights

Depending on where you live and applicable law, you may have rights concerning access, correction, deletion, restriction, portability or objection. Requests can be sent to contact@remindercallapp.com.

9. Children's information

ReminderCall is a business service and is not directed to children. We do not knowingly design the service to collect personal information directly from children.

10. International processing

Depending on the services used, information may be processed in countries other than the country where it was collected. Where required, appropriate safeguards should be used.

11. Changes

We may update this Privacy Policy from time to time. The "Last updated" date above will be changed when material updates are made.

12. Contact

Privacy questions and requests: contact@remindercallapp.com.